Being asked to move your services to Skye Kloud? Take a moment before you sign
If your telecoms services were sold or managed through HiiCom, you may have been contacted about moving to a new company called Skye Kloud Limited. Before you agree to anything, it is worth understanding exactly what has happened and what you would be signing up to. There is no obligation for you to sign a new agreement.
Who are Skye Kloud Communications Limited?
Skye Kloud Limited (Company Reg: 16494595) is a telecoms company incorporated in June 2025. Some businesses previously served through HiiCom are now being asked to move their services and sign new contracts with Skye Kloud.
Because Skye Kloud is a relatively newly formed company, it has limited trading history under its current name. That is not a reason for alarm in itself, but it does mean it is sensible to understand exactly what you would be agreeing to before you commit, particularly if the new contract runs for several years.
Take your time, read the terms, and make sure the agreement works for your business, not just the party asking you to sign it.
Who are HiiCom and Hii Communications?
Hii Communications Ltd (Company Reg: 16494595) is the sales entity. Liquidators have been appointed and the company has entered a formal insolvency process (creditors’ voluntary liquidation). This has been recorded in The Gazette, the UK’s official public record for insolvency proceedings. View the official Gazette notice
The company that has entered liquidation is the business, Hii Communications Ltd. If your services were sold or managed through that entity, it is worth checking where your contracts, phone numbers and connectivity actually sit today.
Contracts being transferred
When a provider enters an insolvency process and its customers are asked to re-sign with a newly established company, it is worth pausing before you commit.
Signing a fresh telecoms contract could tie your business into a multi-year agreement with a company that has limited trading history under its current name. Contracts held with the original company do not always transfer automatically, which means your phone numbers, broadband and mobile services could be affected if the changeover is not handled carefully.
Before signing anything, we would suggest:
- Checking who your current agreements are actually held with
- Confirming your business numbers and connectivity are protected
- Understanding the length and terms of any new agreement you are being asked to sign
- Watching for any separate finance or lease agreement bundled alongside the service contract, as these can run longer than the service itself
- Taking independent advice if you are unsure
A short review now can save a great deal of disruption later.
What can happen if services are disrupted
When a telecoms company runs into financial difficulty, the upstream carriers that supply the underlying phone and data services may review or suspend supply if payments are not maintained. This can lead to:
- Phone lines going down and business calls stopping
- Mobile disruption affecting remote and field teams
- Broadband outages that interrupt day-to-day operations
Restoring services after a disruption can be slow and difficult depending on how the situation is managed. Planning ahead and reviewing your setup now is the best way to protect continuity.
How can we help?
Best 4 Business Communications (B4BC) has supported UK businesses with telecoms and connectivity for over 20 years. Our priority is simple: keeping businesses connected and operational.
If it would help, we can:
- Review your current telecoms setup so you know exactly what services are in place
- Make sure your phone numbers and connectivity stay secure
- Support and manage a safe migration if one is needed
- Keep your business running with no loss of essential services
The review is independent and there is no obligation. We are here to help you understand your options, not to pressure you into a decision.
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Use B4BC for all our telecoms and its a breath of fresh air compared to who we used before. Recently moved our energy management through them and I’m equally as impressed. I wouldn’t hesitate for a second to recommend them.
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Fortunately getting in touch with the team at Best 4 Business is very easy, there are no long call queues so you’re not left on hold for ages & you don’t have to go through lots of different options before being connected to an actual person. The issues I have experienced have been dealt with immediately.
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We’ve been working with B4BC for many years and they’ve consistently been a pleasure to deal with. Most recently, they upgraded our broadband and phone system – everything was handled smoothly and went exactly as planned.
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Working with Best 4 Business on a Communication system plan that provided modern solutions has been an absolute pleasure. The information afforded, depth of knowledge and flexibility provided was perfect for our future business requirements.
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Changing my entire office phone system and broadband is no small task, in fact it’s quite daunting. However luckily or really thanks to Google I found Best4 Business. These guys at B2B are just brilliant! I now have a new VOIP phone system, massively quick broadband, great phones, ongoing support and I have saved nearly £200 a month. Happy owner!!
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