Get your business ready with a digital landline
Digital landlines offer a smarter, clearer way to stay connected. And with B4BC, making the switch is simple.
What is a digital landline?
A digital landline (or an internet landline phone) is the new standard for phone services in the UK. Instead of running on copper wires, digital phones connect through your broadband. The result is clearer voice calls, fewer faults, and access to useful features that traditional lines could never offer.
For businesses, a digital landline works just like the phones you’re used to. You can keep your number, use the same style of handset, and make or receive calls in the same way. The difference is that the call runs over your internet connection instead of the old PSTN network.
What are the benefits of a digital landline?
Switching might sound like a big change, but the reality is it makes life easier for both you and your customers. Here are some of the biggest benefits:
One of the biggest concerns for businesses is losing their existing number. With a digital landline phone, you don’t have to worry — you can keep the same number your customers already know.
That means no confusion, no reprinting of business cards, and no risk of missing important calls during the landline digital switchover.
Digital landline phones use your broadband instead of ageing copper lines. This gives you sharper audio and fewer faults, so your conversations are always professional.
Your customers will notice the difference too. Clear calls mean less repetition, smoother conversations, and better customer experiences.
The BT switch off to digital is happening, whether we’re ready or not. Moving to an internet landline phone now ensures you’re fully prepared for the BT switch off in 2027.
By upgrading early, you avoid the stress of a last-minute rush and keep your business connected without any downtime.
Traditional phone lines were limited. With digital landline phones, you can access extras like voicemail, call forwarding, and caller ID as standard.
These features help you manage calls more effectively, stay responsive to customers, and run your business more smoothly.
Copper networks are old and costly to maintain. Digital landlines don’t suffer from the same problems, so faults and disruptions are much less likely.
This means fewer interruptions to your calls, less time chasing engineers, and more reliable connectivity for your business every day.
6 key features of digital landlines
1. Broadband-based calling
Your calls run through your broadband connection instead of traditional copper lines, delivering better voice quality and more reliable service. It also means fewer faults, no crackling lines, and smoother overall communication for your business.
2. Voicemail and call management
Never miss an important message with built-in voicemail, caller ID, and call forwarding tools. These features help you stay organised and responsive, even when you’re away from your desk.
3. Compatibility with existing phones
You don’t always need new hardware to get started — most standard handsets can be used with a digital landline via a simple adapter. This makes upgrading easier and more cost-effective for small businesses.
4. Caller ID and blocking
See exactly who’s calling before you pick up, giving you more control over your time. Built-in call blocking features help reduce interruptions from spam or nuisance numbers.
5. Enhanced call quality
Digital voice systems use advanced audio processing to deliver clearer, sharper conversations. You’ll notice fewer dropouts and better sound, especially during busy call times.
6. Reliability with backup options
Digital landlines are powered by secure, resilient networks, often with higher uptime than older phone lines. Many systems also offer failover to mobile or battery backup options to keep you connected during outages.
Who needs a digital landline?
For small teams, shops, or start-ups, digital landlines are an affordable way to stay connected without overcomplicating things. You keep your number, use familiar handsets, and get reliable service from day one.
If your office still runs on PSTN lines, a digital landline is the easiest replacement. It offers the same functionality as a traditional landline phone but through your broadband connection.
Shops, cafés, and customer-facing businesses often just need a dependable phone service for enquiries and bookings. Digital landlines provide exactly that, with added features like caller ID and voicemail.
If you work from home or run a microbusiness, a digital landline gives you the professionalism of a business phone line without the cost or complexity of a full VoIP system.
Why UK businesses choose B4BC
UK-based expertise
Our team understands British business needs. We’ve helped thousands of UK companies improve their communications over 17 years. Local knowledge makes a real difference.
Proven reliability
99.999% uptime means your calls always get through. Our robust infrastructure and redundant systems ensure your business stays connected when it matters most.
24/7 support
Real people answer when you need help. Our UK support team provides expert assistance around the clock, not outsourced call centers or chatbots.
Fast installation
Same-day setup available for urgent requirements. Our engineers work quickly to get your new system running without disrupting your business operations.
All-in-one solution
Combine call routing with broadband, mobiles, and other services. One provider, one bill, one point of contact for all your communication needs.
Built to grow with you
Whether you’re a small team or a growing enterprise, our solutions scale effortlessly. Add users, locations, or features as your business evolves, without costly upgrades.
What our customers say
Matthew Burton
I have used B4BC for almost 6 years now with my existing business & when it came to setting up my broadband / phone provisions for a new business I went straight to B4BC. These guys have exceptional customer service & take all the stress off your plate so you can focus on the million other things you need to take care of within your business. Could not recommend any higher!
Krishna Pariyar
B4BC has been the best system that I have used so far. They have solutions for every business phone system. The app works on both the desktop and phone, which have made operations convenient. Their support is great with response time and requests. And it’s really easy to reach the Account Manager through email, website chat support, phone and support ticket.
Dan Hall
I would highly recommend anyone to use B4BC for their phone and broadband needs. We have recently moved over to a VoIP system and the whole service from start to finish has been excellent.
Esther Wakeman
Absolutely thrilled with my experience after dealing with Best 4 Business. Not only have they saved our business a significant amount of money, but it has been a breeze to do. Efficient and friendly team.
Darren Lashford
Use B4BC for all our telecoms and its a breath of fresh air compared to who we used before. Recently moved our energy management through them and I’m equally as impressed. I wouldn’t hesitate for a second to recommend them.
Sarah Lowe
Fortunately getting in touch with the team at Best 4 Business is very easy, there are no long call queues so you’re not left on hold for ages & you don’t have to go through lots of different options before being connected to an actual person. The issues I have experienced have been dealt with immediately.
Conor Alexander
We’ve been working with B4BC for many years and they’ve consistently been a pleasure to deal with. Most recently, they upgraded our broadband and phone system – everything was handled smoothly and went exactly as planned.
Philip Wright
Working with Best 4 Business on a Communication system plan that provided modern solutions has been an absolute pleasure. The information afforded, depth of knowledge and flexibility provided was perfect for our future business requirements.
Mark James Morsley
Changing my entire office phone system and broadband is no small task, in fact it’s quite daunting. However luckily or really thanks to Google I found Best4 Business. These guys at B2B are just brilliant! I now have a new VOIP phone system, massively quick broadband, great phones, ongoing support and I have saved nearly £200 a month. Happy owner!!
Stuart Turley
Excellent service and support from these guys. It makes a change to be able to actually talk to someone when you require help without jumping through hoops, I would highly recommend them.
Matthew McKenna
Fantastic service from Best 4 Business Communications. I found this company online on Tuesday and within 2 days they had an engineer on site! We had been unable to get BT in for four weeks now.
Piotr Silwinski
I wholeheartedly recommend B4BC as an internet solution provider. Their outstanding customer service, technical expertise, everyday support make them the ideal partner. Thank you, B4BC, for your unwavering support and for keeping me connected every day!
Make the smart switch to digital landlines
Choosing the right digital landline provider makes all the difference. With B4BC, you get a partner who keeps things simple, transparent, and reliable. So you can focus on running your business while we handle the technology.
Get in touch with our team today and let’s get your business ready for the digital landline switchover.
Digital landline FAQs
A digital landline means your calls no longer travel over old copper lines. Instead, they run through your broadband connection using internet protocol technology. For businesses, this feels just like a traditional phone service, but with clearer calls, more features, and greater reliability as part of the UK’s landline digital switchover.
Getting a digital landline is straightforward. First, you’ll need a reliable broadband connection to carry your calls. Next, choose a provider like B4BC that offers digital landline services. We’ll handle the setup, provide any adapters or handsets you need, and ensure your existing number is transferred without disruption.
The UK’s landline switch to digital is nationwide, with full completion due by January 2027. BT Openreach has already stopped selling PSTN and ISDN services, so your area may already be affected. To avoid delays, it’s best to act now and migrate to a digital landline before the deadline approaches.
In many cases, yes. Most existing handsets can be connected to a digital landline using an adapter that plugs into your broadband router. However, some older models may not be compatible. If needed, B4BC can provide new digital landline phones designed to work seamlessly with your upgraded service.
Because digital landlines run over your internet connection, having reliable broadband is important. If you currently use ADSL or have slow speeds, you may need to upgrade to fibre broadband. B4BC offers a full package of broadband and digital landline services to ensure your calls are always clear.
A digital landline is the direct replacement for your old PSTN line, offering familiar features like caller ID and voicemail over broadband. VoIP goes further, with advanced tools such as call routing, auto attendants, and integration with business systems. B4BC offers both, so you can choose what fits your needs.
