Get your voicemail sent straight to your inbox
With voicemail to email, you’ll get instant notifications, easy-to-read transcripts, and quick access to messages wherever you’re working, so nothing slips through the cracks.
What is voicemail to email?
Voicemail to email is a simple but powerful feature that takes your voicemail messages and sends them straight to your inbox. Instead of dialling into a voicemail box, you’ll get the message delivered as an audio file (like MP3 or WAV) — and in some cases, even as text through voicemail transcription.
For businesses, this means you can check messages on your computer, phone, or tablet wherever you are. You’ll never lose track of customer enquiries, and you’ll save time by having all your messages in one easy-to-access place.
What are the benefits for small businesses?
Voicemail to email can make a big difference for small and growing businesses. Here’s how it helps you work smarter every day:
Instead of logging into a voicemail box and hoping you catch everything, messages are delivered straight to your inbox. That means you’re always aware of new voicemails, no matter where you are.
This ensures that important customer calls don’t get lost or forgotten, keeping your business responsive.
When messages are in your inbox, you can prioritise and respond much more quickly. There’s no waiting around to play messages in order or having to replay them to capture details. For businesses, faster responses often mean happier customers and more closed sales.
With voicemail to email, you automatically create a digital trail of messages. Every voicemail can be stored, searched, or forwarded as needed. This is especially useful for compliance, customer service records, or training new staff members.
Key features of business voicemail to email services
With B4BC, voicemail to email is more than just a handy add-on. It’s built into our VoIPSure platform, giving you reliable, business-ready features that make voicemail simpler and smarter.
1. Voicemails delivered as audio files
Every voicemail is instantly emailed to you as an audio file (MP3 or WAV), so you can listen straight from your inbox. No need to dial in or access a separate system — just click and play from any device.
2. Optional voicemail transcription
For added convenience, voicemails can be transcribed into text and included in the body of the email. This lets you quickly scan messages, forward details to colleagues, or keep written records for future reference.
3. Multiple delivery options
You decide where your voicemails go. Send them to a personal inbox, a shared team mailbox, or both — ideal for ensuring urgent enquiries don’t get missed and teams stay aligned.
4. Works with your VoIP system
Voicemail to email is built into B4BC’s VoIPSure platform, so it connects seamlessly with features like call forwarding, softphones, and call recording. Everything is managed in one place for a smoother experience.
5. Secure storage and delivery
Messages are encrypted and securely delivered to your inbox. You also have the option to archive messages for training, quality assurance, or compliance purposes — all without sacrificing data privacy.
6. Simple setup
Getting started is fast and hassle-free. Our UK-based team can activate voicemail to email the same day, with no need for extra hardware or complex configuration.
Why choose B4BC for voicemail to email
Award-winning service
Our VoIPSure system has won multiple industry awards for reliability and innovation. Trusted by thousands of UK businesses.
24/7 UK support
Real people, based in the UK, available whenever you need help. No overseas call centres or frustrating automated systems.
Same-day setup
Get up and running quickly with our expert engineering team. Most systems are installed and configured within hours.
99.999% uptime guarantee
Your communications work when you need them most. Industry-leading reliability backed by robust infrastructure.
All-in-one solution
Combine voicemail to email with cloud telephony, broadband, mobile services, and more. Simplify your supplier relationships.
Tailored packages
Every business is different. Our team creates bespoke solutions that fit your specific requirements and budget.
What our customers say
Matthew Burton
I have used B4BC for almost 6 years now with my existing business & when it came to setting up my broadband / phone provisions for a new business I went straight to B4BC. These guys have exceptional customer service & take all the stress off your plate so you can focus on the million other things you need to take care of within your business. Could not recommend any higher!
Krishna Pariyar
B4BC has been the best system that I have used so far. They have solutions for every business phone system. The app works on both the desktop and phone, which have made operations convenient. Their support is great with response time and requests. And it’s really easy to reach the Account Manager through email, website chat support, phone and support ticket.
Dan Hall
I would highly recommend anyone to use B4BC for their phone and broadband needs. We have recently moved over to a VoIP system and the whole service from start to finish has been excellent.
Esther Wakeman
Absolutely thrilled with my experience after dealing with Best 4 Business. Not only have they saved our business a significant amount of money, but it has been a breeze to do. Efficient and friendly team.
Darren Lashford
Use B4BC for all our telecoms and its a breath of fresh air compared to who we used before. Recently moved our energy management through them and I’m equally as impressed. I wouldn’t hesitate for a second to recommend them.
Sarah Lowe
Fortunately getting in touch with the team at Best 4 Business is very easy, there are no long call queues so you’re not left on hold for ages & you don’t have to go through lots of different options before being connected to an actual person. The issues I have experienced have been dealt with immediately.
Conor Alexander
We’ve been working with B4BC for many years and they’ve consistently been a pleasure to deal with. Most recently, they upgraded our broadband and phone system – everything was handled smoothly and went exactly as planned.
Philip Wright
Working with Best 4 Business on a Communication system plan that provided modern solutions has been an absolute pleasure. The information afforded, depth of knowledge and flexibility provided was perfect for our future business requirements.
Mark James Morsley
Changing my entire office phone system and broadband is no small task, in fact it’s quite daunting. However luckily or really thanks to Google I found Best4 Business. These guys at B2B are just brilliant! I now have a new VOIP phone system, massively quick broadband, great phones, ongoing support and I have saved nearly £200 a month. Happy owner!!
Stuart Turley
Excellent service and support from these guys. It makes a change to be able to actually talk to someone when you require help without jumping through hoops, I would highly recommend them.
Matthew McKenna
Fantastic service from Best 4 Business Communications. I found this company online on Tuesday and within 2 days they had an engineer on site! We had been unable to get BT in for four weeks now.
Piotr Silwinski
I wholeheartedly recommend B4BC as an internet solution provider. Their outstanding customer service, technical expertise, everyday support make them the ideal partner. Thank you, B4BC, for your unwavering support and for keeping me connected every day!
Get a new phone system with voicemail-to-email built in
Join the thousands of UK businesses already benefiting from B4BC’s smart communication solutions. Our team of experts will design the perfect system for your needs, with voicemail to email, cloud telephony, and comprehensive support included.
Don’t let missed calls cost you business. Contact B4BC today to discover how our award-winning VoIPSure platform can transform your communications and boost productivity.
Get in touch today and let us walk you through voicemail to email as well as our many other VoIP features available through VoIPSure.
Voicemail to email FAQs
Voicemail to email works by taking a voicemail left on your business phone and sending it directly to your inbox. The message arrives as an audio file, usually MP3 or WAV, and can also include a text transcription. This makes it easy to listen, read, or forward messages without needing to dial in.
With B4BC’s VoIPSure system, there’s no manual step required. Once the feature is enabled, all voicemails are automatically sent to your chosen email address. You’ll get them instantly as audio attachments or text transcripts, so you can act quickly on customer messages, whether you’re at your desk or on the go.
Yes. When voicemail to email is enabled, every voicemail is delivered as an audio file attached to your email. This means you can open and play the recording instantly, save it for records, or forward it to colleagues. It’s a simple way to share messages without needing additional software or tools.
Automatic forwarding is built into B4BC’s voicemail to email service. Once set up, every voicemail is processed by the system and delivered instantly to your chosen email address. You can forward messages to your personal inbox, a shared mailbox, or multiple recipients, ensuring your team stays connected and responsive at all times.
