Skip to main content

Choosing the best business telephone system

Choosing the right phone system for a business can be a complex decision. With options such as VoIP, ISDN, and analog, it can be overwhelming. Use this page as a helping hand toward making the right decision.

A person with glasses stands against a blue background, contemplating the best business telephone options, hand on their chin and gazing thoughtfully upwards.

Getting confused with all the option?

Wan’t to make sure you’re getting the most out of your money? Take this short survey and we’ll make sure you pick the best business telephone system for you

Step 1 of 4

This field is for validation purposes and should be left unchanged.
This field is hidden when viewing the form

Next Steps: Sync an Email Add-On

To get the most out of your form, we suggest that you sync this form with an email add-on. To learn more about your email add-on options, visit the following page (https://www.gravityforms.com/the-8-best-email-plugins-for-wordpress-in-2020/). Important: Delete this tip before you publish the form.

About You

Do You Currently Have A Phone System?

Trusted by global brands big and small

Logo of Peterborough City Council featuring green and dark green text with a stylized ribbon design, embodying the excellence reminiscent of the best business telephone standards.
A blue speech bubble showcases
The logo of the Herefordshire Wildlife Trust showcases a black and white illustration of a badger above the text, elegantly symbolizing their commitment to nature with the clarity one might expect from the best business telephone.
The logo of 247 Group Ltd features the numbers 247 in white and orange on a blue circle background with the text GROUP LTD in orange, reflecting their goal to be your best business telephone partner.
Logo of Vinoteca featuring stylized black text with a design element resembling a dot and curved line above the name, reminiscent of the best business telephone headset's shape.
A blue text logo reads Carluccios on a white background, where you can discover the best business telephone solutions.
A blue stylized shark fin logo elegantly complements the bold gray text,
Domino's logo showcases a red and blue domino tile adorned with two and one white dots, symbolizing their best business strategy. This iconic emblem sits atop the brand name in bold blue text, akin to having the best business telephone for clear communication.
Logo for Evans Halshaw Doncaster, with a Renault emblem above the text, symbolizing the best business telephone service in town.

An overview of your options

VoIP

VoIP (Voice over Internet Protocol) is a technology that allows users to make phone calls and video calls over the internet, rather than using traditional phone networks. It converts analog voice signals into digital packets for transmission and offers cost-effectiveness, flexibility, and advanced features like call recording and video conferencing.

Cloud/VoIP Phone

ISDN

ISDN (Integrated Services Digital Network) is a telecommunications technology that uses digital lines to transmit voice, video, and data over traditional phone networks. It provides faster data transfer rates than traditional analog phone lines and allows for multiple channels to be used for simultaneous communication. ISDN technology has been largely replaced by newer technologies such as VoIP, which offer greater flexibility and cost-effectiveness.

Analogue & ISDN

Analogue

Analogue lines refer to the traditional telephone lines that transmit voice communication using analog signals. They are also known as Plain Old Telephone Service (POTS) lines. Analog lines have been widely used for decades but are being replaced by digital technologies such as VoIP. They offer basic voice communication capabilities but are limited in terms of bandwidth, data transfer rates, and advanced features.

Analogue & ISDN

Lets dive a littler deeper and get you one step closer to the best business telephone system for you!

When it comes to selecting a telephony solution, there are a few options to consider, including ISDN, PBX, analogue lines, and VoIP. Each option has its own set of pros and cons, and the best choice will depend on the specific needs of your business. ISDN and PBX offer reliability and high call quality, but can be expensive and inflexible, with limited scalability. Analogue lines are simple and inexpensive, but lack advanced features and functionality. VoIP, on the other hand, uses the internet to transmit voice calls, offering businesses a range of benefits, including cost savings, flexibility, scalability, and advanced features. VoIP services are typically more affordable than traditional telephony options, as they eliminate the need for costly hardware and maintenance fees. Additionally, VoIP enables businesses to scale up or down quickly and easily, without needing to add or remove physical phone lines. With advanced features like call recording, voicemail-to-email, and virtual receptionists, VoIP also offers greater functionality than traditional telephony options. Overall, each option has its own strengths and weaknesses, and the best choice will depend on the specific needs of your business.

History of Business Telephony

1878

The first public telephone exchange in the UK is opened in London, using analogue technology to transmit voice signals over copper wires.

1927

The first transatlantic telephone cable is laid between the UK and the US, allowing for direct communication between the two countries.

1986

BT is privatized and begins to modernize its network with new digital technologies, including Integrated Services Digital Network (ISDN) lines, which allow for faster data transmission and better call quality.

1991

The first mobile phone network in the UK is launched by Vodafone, using analogue technology at first before transitioning to digital in the late 1990s.

2000

Session Initiation Protocol (SIP) trunks are introduced in the UK, allowing businesses to connect their phone systems directly to the internet and bypass traditional telephone lines.

2003

Broadband internet access becomes widely available in the UK, leading to the growth of internet-based communication services, including Voice over Internet Protocol (VoIP), which uses the internet to transmit voice signals instead of traditional phone lines.

2005

The number of UK mobile phone subscribers exceeds the number of fixed-line telephone subscribers for the first time.

2006

BT announces plans to phase out its ISDN services and replace them with IP-based services, including VoIP and SIP trunks.

2011

BT confirms plans to switch off its traditional analogue telephone network by 2025, and to move all customers onto IP-based services.

2020

The COVID-19 pandemic leads to a surge in demand for remote working tools, including VoIP and video conferencing services.

2021

Ofcom launches a consultation on its plans to deregulate the UK’s fixed-line telephone market, in recognition of the declining importance of traditional telephone services in the face of competition from VoIP and other internet-based communication services.

FAQ

Best 4 Business Communications

Address

‍2235-2243 Coventry Rd, Sheldon, Birmingham, B26 3NW

Phone Number:

03333 66 3333

Email Address:

sales@b4bc.co.uk support@b4bc.co.uk